CLINIC COPENHAGEN

Privacy Policy

Protection of your personal data

Data Controller

Clinic Copenhagen
Saltholmsvej 3A, 2300 Copenhagen S
CVR: 44781093
Phone: +45 71 73 75 70
Instagram: @cliniccopenhagen

What data do we collect?

We only collect anonymized visitor data via Google Analytics 4 with your consent. We use cookies to:

  • Analyze traffic and visitor patterns
  • Improve the user experience on the website

We do not collect personal data via the website. Booking and personal data are handled by our booking partner Planway (clinic-copenhagen.planway.com).

Cookies

We use the following cookies:

  • Necessary cookies: Language selection (localStorage)
  • Analytics cookies: Google Analytics 4 and PostHog (only with your consent)

You can change or withdraw your consent at any time via the "Cookie settings" button in the footer at the bottom of the page.

Google Analytics

We use Google Analytics 4 and PostHog to understand how visitors use our website. Analytics cookies are only set if you accept cookies via our cookie banner. PostHog is hosted in the EU (eu.i.posthog.com), so data does not leave the EU.

Third Parties

For operation, analytics, and ongoing optimization of the website, we use the following data processors:

  • LEV Systems ApS (CVR 46070070) — technical operations, analytics, and ongoing optimization of the website
  • Google Analytics (traffic analysis)
  • PostHog (product analytics, hosted in the EU)
  • Google Maps (map on contact page)
  • Planway (booking — handles its own data as an independent data controller)

We have entered into data processing agreements with our data processors to ensure GDPR compliance.

Our fonts are self-hosted — no data is shared with Google.

Google Mapson the contact page is only loaded when you actively click "Show map". Until then, no Google Maps cookies are set and no data is sent to Google. Once loaded, Google receives your IP address and technical details about your device.

Retention Period

Google Analytics 4 retains anonymized visitor data for 14 months (Google's default). PostHog retains event data for up to 7 years (configurable in the PostHog dashboard). Your cookie preference is stored in your browser until you clear it or change it via "Cookie settings" in the footer. We retain no personal data on the website. Booking data is handled by Planway, which has its own privacy policy and retention period.

Legal Basis

We process data on the following legal grounds:

  • Analytics cookies (GA4 + PostHog):Your consent, per GDPR Article 6(1)(a). You can withdraw consent at any time via "Cookie settings" in the footer.
  • Necessary cookies: Legitimate interest, per Article 6(1)(f) — required for site functionality.

Data Transfers Outside EU

Google Analytics is processed by Google LLC in the United States. Google is certified under the EU-US Data Privacy Framework (2023), which ensures an adequate level of protection equivalent to GDPR. PostHog is hosted in the EU (eu.i.posthog.com) — data does not leave the EU. If you do not wish your data transferred to the US, you can decline analytics cookies via the cookie banner or opt out via the footer.

Your Rights (GDPR)

You have the right to:

  • Access the data we hold about you
  • Have your data corrected or deleted
  • Withdraw your consent
  • File a complaint with the Danish Data Protection Agency (datatilsynet.dk)

Contact

Questions about the privacy policy can be directed to:

Clinic Copenhagen
+45 71 73 75 70
Instagram: @cliniccopenhagen

Last updated: April 2026

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